FAQs

MY ORDER WILL NOT PROCESS AND I KNOW I HAVE AVAILABLE FUNDS ON MY CREDIT/DEBIT CARD?

It is possible that you are providing two different addresses for the billing and shipping address. Unfortunately, we only ship to the billing address that your bank has on file. You do have the option of paying via PayPal as long as your shipping to a confirmed address.

WHEN WILL MY ORDER SHIP?

All orders are processed and shipped within 2-3 business days.

WHY WAS I CHARGED TWICE?

If you see a double pending transaction on your account you have not been charged twice. What you see is a double authorization which can sometimes happen if you click "confirm" multiple times at check out. Not to worry your bank will remove one of the authorizations in 24-72 hours and you will only be charged once.

 

I WANT TO PURCHASE AN ITEM THAT'S SOLD OUT! WHAT DO I DO?

Scroll down to the bottom of our website and sign up for email notifications. Anything we restock will be sent out in an email. 

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